Your account and your data
Two things in Settings → Account → Your data: take a copy of what Logu holds about you, and
delete your account. Both are for people only: an API key or an MCP connector can't do either
(they get 403 forbidden / 401 unauthorized). Both need a sign-in from the last 15 minutes
(sign in again with a magic link if yours is older).
Questions about your data, or help if you can't sign in: privacidade@logu.dev.
Export my data#
Request export builds a ZIP of JSON files in the background (a minute or two) and emails you a download link. The link works for 24 hours; the file is kept for 7 days and Settings → Account gives you a fresh link until then. One export at a time, one a day.
Inside the ZIP (field names are the database's column names, times are ISO 8601 UTC):
| File | What |
|---|---|
manifest.json |
When it was made, every file with its row count, and whether it was cut at its size limit |
profile.json, sign-in-methods.json, preferences.json |
Your name, email, language; whether you have a password and your passkeys' names; delivery preferences |
memberships.json |
The workspaces you belong to and your role |
sessions.json |
Where you're signed in: the IP address and browser Logu stored, and when |
delivery.json |
Your phones and browsers (no tokens), Telegram, Slack and WhatsApp links, muted projects |
decisions.json, activity.json |
The asks you decided and the activity you caused, in all your workspaces |
invitations-sent.json, invitations-received.json |
Invitations you sent (with the invitee's email) and those addressed to your email |
exports.json |
Your earlier exports |
personal-workspace/*.json |
Your personal workspace: projects, agents, API keys (names and prefixes only), asks, events, metrics, webhooks, rules, activity and attachments.json (a list of your images with links valid for 24 hours; the images themselves are not in the ZIP) |
Never included: session tokens, the password hash, API key hashes, webhook signing secrets, push
tokens, the Slack token. A file stops at 5,000 rows or 4 MB (20 MB for the whole export) and
says "truncated": true; write to privacidade@logu.dev for the rest. Content other people wrote in
workspaces you only belong to isn't exported, only your own decisions and activity there.
Delete my account#
Type your email to confirm. Then:
- Now: the account is disabled. Every session ends, your phones and browsers stop receiving pushes, and you stop getting asks, events and reminders in shared workspaces. You get an email confirming it, and another 7 days before the end. Agents in your personal workspace that ask you something wait until they time out.
- For 30 days you can change your mind: on the sign-in page enter your email and choose Email me a magic link. Because the account is waiting to be deleted, the link you get restores it. Passwords and passkeys can't sign in meanwhile. After restoring, connect your phones and browsers again (they were removed).
- After 30 days Logu deletes the account for good: your personal workspace and everything in it (agents, API keys, asks, events, metrics, images, webhooks, rules), your memberships, invitations you sent, delivery connections (the Slack token is revoked, Telegram and WhatsApp unlinked), passkeys and sessions. Nothing about you is kept afterwards, not even a placeholder. Signing up again with the same email creates a new, empty account.
What stays: in shared workspaces the asks, decisions and activity stay for the people who still use them, with your name shown as Removed member (Membro removido) and no link to your account. Rules you created there are deleted. Backups of the database are overwritten within 30 days; deleted data isn't used. Payment records are held by Stripe (invoices are tax records).
Logu won't delete the account while:
- You're the only Owner of a shared workspace that has other members. Make someone else an
Owner (Members) or delete the workspace first. The error says which workspaces (
409 conflict). - A workspace that would be deleted with the account (your personal one, or a team where you're the only member) has a live Pro subscription. Cancel it in Settings → Plan → Manage and delete the account when it ends.
If you can't sign in#
Write to privacidade@logu.dev from the account's email address. We'll verify it's you and erase or export the data within the legal deadline.
For developers#
GET /v1/account |
Deletion blockers, the shared workspaces that would be deleted too, the latest export (downloadUrl valid 24 h) |
POST /v1/account/deletion { "email" } |
Starts the 30-day grace (202); 403 if the session is older than 15 minutes, 409 conflict with a hint for blockers |
POST /v1/account/export |
Starts an export (202); 409 while one is running, 429 once a day |
GET /x/{id}?exp=&sig= |
The signed download |
All humans-only, in the OpenAPI document under Me. Errors: Errors.